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No Distance Limitation The Gateway removes the restriction of Bluetooth unlocking range, allowing you to remotely control eKeys, passwords, and IC cards, monitor lock status, battery, and operation logs—anytime, anywhere. Whether you're at the office or on vacation, you can effortlessly manage and control your smart door locks.
Voice Control Experience the convenience of voice control with the Gateway compatible with Alexa and Google Home. Simply activate your voice command: "Alexa, open my front door." This smart integration ensures your hands-free operation and control, enhancing your smart home experience.
Compatibility with All TTlock Smart Door Locks Designed for flexibility, the G2 Gateway works seamlessly with all TTlock smart door locks that support the TTlock app. Control your smart door locks remotely through one Gateway, making it highly versatile and convenient for multi-lock households.
Easy Setup Process Setting up the Gateway is straightforward. Using the TTLock app, simply add the Gateway to your device. Ensure the Gateway is connected to the same Wi-Fi network as your smartphone for optimal performance. Watch the blue light indicate the Gateway is active, and the red light indicates a network issue.
About the G2 WiFi Gateway In the G2 package, you will find one G2 Gateway and one USB Type C cable. A power adapter is not included. After powering on, the Gateway will display the working state through its lights—blue for operation, and red for network error. Place the Gateway close to the smart door lock for better communication and in an open, unobstructed location for enhanced performance.
Please verify compatibility with your specific TTlock app.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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