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This store has earned the following certifications.
Horizon Smart Locks / smart lock
Smart Unlocking: Access your lock via fingerprints, app, passcodes, and mechanical keys. Control the lock remotely using Wi-Fi or Alexa voice commands (requires Tuya Gateway, sold separately).
Auto Lock: Experience peace of mind with automatic locking. The keypad deadbolt locks automatically when you close the door, ensuring you never forget. One-touch locking is available by holding the # key for 2 seconds or through the app.
Multiple Passcodes: Set up to 50 fingerprints and 100 passcodes for convenient sharing with family, guests, and employees. A 5-minute lockout occurs after 5 incorrect attempts for security.
Easy Installation: Install the fingerprint door lock in minutes with a screwdriver and no drilling. Compatible with US standard left and right-handed doors. The lock works with door thicknesses from 1.49 inches to 1.88 inches and the app is free to use forever.
Fingerprint Identification: Equipped with encryption and anti-hacker fingerprint reader chips for fast recognition. Fingerprint identification takes just 0.3 seconds and unlocks within 1 second.
Durable and Security: Crafted from full-reliable aluminum alloy, this lock offers long-lasting security and durability. It’s designed to withstand impact and harsh environments. Features include electronic key sharing, real-time record viewing, passcode modification, and low battery alarms. Ideal for Airbnb rentals, new house contractors, and room residents.
Service and Warranty: Enjoy a 30-day free return and exchange service, a 18-month warranty, and lifetime technical support. If any part is damaged during or after the warranty period, we will provide a replacement.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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